Privacy Policy

CogniStrips — Effective 1st September 2026

CogniStrips ("we," "us," "our") respects your privacy. This policy explains what personal information we collect through cognistrips.com, how we use it, and the choices you have.

Information We Collect

• Contact info — name, email, mailing address, phone number (when you order, sign up, or contact us).
• Order info — purchase history, subscription status, products viewed or purchased.
• Payment info — handled by our payment processor; we don't store full card numbers.
• Device & browsing info — IP address, browser type, pages viewed, referring site, collected via cookies and similar tools.
• Anything you send us — messages, reviews, survey responses, support requests.

How We Collect It

• Directly from you (checkout, account creation, email, reviews).
• Automatically through cookies and analytics tools when you browse the Site.
• From service providers who help us run the business (e.g., shipping, email, analytics, payments).

How We Use It

• Fulfill and ship your orders, manage subscriptions and returns.
• Respond to your questions and support requests.
• Send order confirmations and shipping updates (transactional — can't be opted out of).
• Send marketing emails/texts about new products or offers — only if you've opted in, and you can unsubscribe any time.
• Improve the Site and our products.
• Detect fraud and keep the Site secure.
• Comply with legal obligations.

How We Share It

We don't sell your personal information. We share it only with:

• Service providers who help us operate — fulfillment, payment processing, email delivery, hosting, analytics.
• Advertising partners, if you've consented to interest-based ads (e.g., Meta, Google), to measure and target ads.
• Law enforcement or authorities, if required by law.
• A successor business, if CogniStrips is acquired or merges with another company.

Cookies

We use:

• Necessary cookies — required for the Site to function (can't be disabled).
• Analytics cookies — help us understand traffic and usage (e.g., Google Analytics).
• Advertising cookies — used for retargeting and interest-based ads, if enabled.

You can manage cookies through your browser settings. Disabling non-essential cookies won't affect your ability to shop, but may affect ad personalization.

Your Choices

• Unsubscribe from marketing emails via the link in any email, or by contacting us.
• Opt out of marketing texts by replying STOP.
• Access, correct, or delete your personal information by emailing us (see Contact below).
• We currently do not respond to browser "Do Not Track" signals.

California Privacy Rights (CCPA)

If you're a California resident, you have the right to request access to, or deletion of, the personal information we hold about you, and the right not to be discriminated against for exercising these rights. We do not sell your personal information. To make a request, email support@cognistrip.com with "Privacy Request" in the subject line.

Data Retention & Security

We keep your information as long as needed to fulfill orders, meet legal/tax requirements, and support your account. We use reasonable technical and organizational measures to protect your data, but no method of transmission or storage is 100% secure.

Children's Privacy

CogniStrips is not intended for anyone under 18, and we don't knowingly collect personal information from children.

Changes to This Policy

We may update this policy periodically. Material changes will be posted here with an updated effective date.

Contact Us

CogniStrip Support Email: support@cognistrip.com